You can set up an auto-reply (out-of-office message) with your 1st Domains email hosting. There are two ways to configure this:
- Through your 1st Domains account Mail Manager – this allows you to set an auto-reply for all email accounts.
- From within webmail – this allows you to set an auto-reply for a specific email address only.
Here’s how you can do it, step by step:
Mail manager:
- Log in to your 1st Domains account using your Account ID and Password.
- Go to the "Account Manager" page and click on "Manage Domains & Services."
- Select the domain name you want to manage (it’ll show up in red).
- Click on "Manage Email".
- Click on the mailbox you want to set the auto-reply message for and look for "Enable Auto Reply". Clicking on the email adress will expand for more options.
- Check the check box next to "Enable Auto Reply".
- Enter your subject line and out of office message.
- Scroll down the page and click on "Update"
You can also access your email and set up auto-responders using our fully featured webmail from any browser.
Webmail:
- Log into your email account that you want to set the auto reply for
- Click on "Settings" in the top right hand corner
- Select "Email Accounts" in the left hand menu
- Select the "Auto Reply" tab by clicking on it.
- Check the "Turn Auto Reply On" check box
- Enter your subject line.
- Complete with entering your reply message in the Auto Reply text field.
- Once completed click on "Save".
Once saved, the auto-reply becomes active. The system will send an auto-reply to the same email address only once every 24 hours. This prevents multiple auto-replies from being sent to the same recipient.
To disable the Auto reply, simple uncheck the "Turn Auto Reply On"(Webmail) or "Enable Auto Reply"(Mail Manager)