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• DNS
  What is the default domain TTL?
  Answer: The Time to Live (TTL) of a domain name tells other DNS servers how long to keep a DNS record ...
• Web
  Export a database
  Answer: You need to export the database if you are moving your website to a new hosting provider. The export includes ...
• Web
  What is the PHP Memory Size?
  Answer: The PHP memory size is set to 128MB by default. This is sufficient for the standard small websites. However this ...
• Domains
  How to park a domain name with 1st Domains?
  Answer: If you wish to use our services, such as email forwarding, URL redirection, or web hosting, with your domain name, ...
• Domains
  Does .com.au and .au registration have special eligibility requirements?
  Answer: In accordance with Australian Domain Name Policy, there are special requirements to be eligible to register .au .com.au .net.au and ...
• DNS
  How do I enable DNSSEC DS Records?
  Answer: Domain Name Security Extensions (DNSSEC) adds an extra layer of security to your domains by attaching digital signature (DS) records ...
• Domains
  What is the procedure for transferring a gTLD to 1st Domains? e.g. .com .org .info
  Answer: To transfer your gTLD domain from your current registrar to 1st Domains, you will need to request the Auth Code ...
• Account
  My Email or web hosting appears to be suspended. What can I do.
  Answer: On the rare occassion a email address or web hosting service has been compromised. And therefore we need to suspend ...
• DNS
  Updating IP addresses for existing delegated Name Servers
  Answer: There are certain circumstances where you may be using your own DNS servers. In these cases, you will have created ...
• Email
  How do I set-up Email Forwarding?
  Answer: Email forwarding is a feature that allows incoming emails sent to one email address to be automatically redirected or "forwarded" ...

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