What does it cost to register a Domain Name?
1st Domain's pricing for new registrations and renewals can be found on our pricing page here.
Our Domain name pricing is based on the number of active domains ...
Why should I register my Domain Name with 1st Domains?
Here are a few reasons to register your domain name with 1st Domains:
New Zealand's Best-Priced Domain Name Registration
We offer New Zealand's best-priced domain names, combined ...
What is the Redemption Period?
The redemption period only applies to gTLDs like .com, .net, .org, .shop etc. When a gTLD domain name expires, it is deactivated by the registry. ...
When can I renew my Domain Name?
You can renew your domain name at any time for a minimum period of 1 year to a maximum period of 10 years.
You do not ...
When do domains and services auto-renew?
When auto-renew is enabled, your domain names and services will automatically renew for another year. Auto-renew occurs 30 days prior to the expiry date. You ...
When Will My Domain Name Transfer Become Active?
After your .nz domain name is transferred, it will remain active as the transfer is instantaneous.
You can however, begin setting up services for your domain ...
Who is the Billing Contact?
The billing contact is the person or organization responsible for handling any payment issues related to your domain name. This includes renewal notices and account ...
Who is the Technical Contact?
The technical contact is the person responsible for handling any technical issues related to your domain name. This could be you, an IT manager, or ...
Who is the Registrant?
The Registrant is an identifiable individual (over 18) or a properly constituted organisation who is listed as the legal holder of a domain name.
If the ...
What is the default domain TTL?
The Time to Live (TTL) of a domain name tells other DNS servers how long to keep a DNS record in their cache after it ...
What version of PHP & MySQL is running?
Please review the features matrix under on our web hosting page for up to date versions of PHP and MYSQL: https://1stdomains.nz/hosting/ ...
What is the full path to document root folder for my website?
The path below is the full path to the document root for your website, which may be required for the configuration of certain web applications.
/var/www/vhosts/<domainname.co.nz>/httpdocs/
IMPORTANT: ...
What is the PHP Memory Size?
The PHP memory size is set to 128MB by default. This is sufficient for the standard small websites. However this can be increased for instances ...
What is the max execution time for PHP?
The default maximum execution time for a PHP script is 30 seconds, however if this is not long enough, you can contact us and we ...
Where are your servers located?
Our servers are hosted in our privately owned data centre in Christchurch, New Zealand.
We operate our own privately owned, high-density data centre in Christchurch, which ...
What control panel is provided with web hosting?
A simplified version of Plesk Control Panel is provided with the web hosting.
It provides the following functions:
Change FTP Password
Password Protect Directories
Database Manager
File Manager
Log Manager
Scheduled Tasks ...
What methods of payment do you accept?
Registrations and renewals must be made through our website and paid for by credit card or debit card only.
Unfortunately, we cannot accept payment by cheque, ...
What are your open hours for support?
You can contact us by phone on 0800 2000 24 from 8 AM to 6 PM (NZST), Monday to Friday, or you can email us ...