How do I enable domain privacy?
Domain privacy is supported for .nz domain names that are not in significant trade (business).We do not offer privacy for gTLDs at this stage (.com, ...
How do I set-up Email Forwarding?
Email forwarding is a feature that allows incoming emails sent to one email address to be automatically redirected or "forwarded" to another email address. This ...
How do I access the plesk web hosting control panel?
Plesk is a popular web hosting control panel that provides a user-friendly interface for managing websites and databases, and other hosting-related tasks. It's widely used ...
How do I change the FTP Password?
FTP stands for File Transfer Protocol, a standard network protocol used to transfer files from one host to another and is commonly used for uploading ...
How do I create a new mailbox?
1st domains offer its customers the ability to purchase and manage their email hosting with us. You can create email forwarders for free or if ...
How do I Search for a Domain Name?
Using our search tool on the homepage or the registration page, you can check the availability of the domain names you wish to register.
Enter the ...
How do I resolve a Domain Name Dispute?
Do you think you should be the registrant of a domain name that someone else has already registered? Or, has someone complained that your domain ...
How to enable / disable auto-renew?
How auto-renew works
If you enable auto-renew for your domain name and services, your services will automatically renew for another year, 30 days prior to the ...
How do I renew my domain name and services?
To renew, make a payment for your domain name and services, please follow these simple steps:
Gather Your Details: Ensure you have your 1st Domains Account ...
How to add, update or remove a stored credit card?
A stored credit card enables faster checkout and, if enabled, the auto-renew feature ensures that domain names and services are automatically renewed before expiry.
How to ...
How do I set-up URL redirection?
To redirect your domain to another you can use our free redirection service. Follow the instructions below to add the redirection to your domain. Note: ...
How to park a domain name with 1st Domains?
If you wish to use our services, such as email forwarding, URL redirection, or web hosting, with your domain name, you will need to park ...
How to add email to Gmail's web email client?
To connect your 1st Domains email to the Gmail email client, follow these steps:
Open Gmail and log in to your Gmail account.
Access Settings: Once logged ...
How do I update or disable DNSSEC?
Domain Name Security Extensions (DNSSEC) adds an extra layer of security to your domains by attaching digital signature (DS) records to their DNS information.
You can ...
How do I enable DNSSEC DS Records?
Domain Name Security Extensions (DNSSEC) adds an extra layer of security to your domains by attaching digital signature (DS) records to their DNS information.
You can ...
How do I implement the free secure SSL certificate?
Access the Web Hosting Control panel within your 1st Domains account:
When you purchase hosting now, the SSL certificate should be automatically issued, but if for ...
How do I setup my email in Thunderbird?
View our email support section for guides on how to create new email accounts and how to add your new email address to email applications ...
How do I setup my email in Outlook?
View our email support section for guides on how to create new email accounts and how to add your new email address to email applications ...
How do I setup my email on my Android phone?
View our email support section for guides on how to create new email accounts and how to add your new email address to email applications ...
How do I extract an uploaded ZIP or TAR file?
Many applications come pre-packaged in a compressed ZIP or TAR file. Instead of unpacking these files on your local computer and then uploading the many ...
How to transfer a .UK domain name?
To transfer a .UK domain name to 1st Domains, firstly initiate the transfer from our web site. You can do that here.
Once you have initiated the ...
How do I reset my email password?
In Webmail or the Mail Manager, the option to view your existing password is NOT available. This is because passwords are encrypted for security reasons. ...
How to transfer my domain away from 1st domains
Important: When you transfer your domain away from 1st Domains, any associated services hosted with 1st Domains, such as email or web hosting will stop ...
How do I register a domain?
Wanting to register a domain? You can register your domain name online with 1st Domains at https://www.1stdomains.nz/register
On the 1st Domains website, you need to type ...
How do I add web hosting to my domain?
To add web hosting to a domain you currently have with 1st Domains, you will need to log into your 1st Domains account.
Once on the ...
How to Update/Manage Your Mailbox Storage or Quota?
Managing your email storage effectively can help ensure you don’t run out of space and keep your inbox organized. Here are some strategies to manage ...
How to blacklist a domain or email
There are two ways which you can blacklist a domain or email address so any emails coming from that user or domain will be moved ...
How to set up email on an iPhone
This article will show you how to manually configure your iPhone with your 1stDomains email account(s) using the preferred IMAP protocol.
Requirements
Before you start, be sure ...
How do I upgrade the PHP version on my web site?
With most modern websites, upgrades occasionally require us to update the PHP version your site is currently using.
Why should I upgrade? Upgrading your PHP version to ...
How do I archive email in Outlook?
Notes for Outlook
IMPORTANT: As of this writing PST files aren't supported in the New Outlook 2024 version. If you want to copy and move these ...
How do I log-in to my account?
When you registered or transfered your first domain with us the account admin contact will have received an email with the 1st Domains account ID. ...
How much does your email hosting cost?
Professional Business email hosting.
Get a personalised and professional email address for your domain and show you're a pro! Stay mobile and check your email anywhere, ...
How do I view my invoices?
If you are wanting to see your payment history for any of your domains and services with 1st domains, you can view all previous invoices ...
How do I connect my domain to WIX web hosting?
If your domain and any associated services—such as email or email forwarding—are hosted with 1st Domains, you will need to use our name servers. However, ...
How do I cancel my web or email hosting?
If you want to cancel or remove your email or web hosting from your account, the best option is simply not to renew it when ...
How can I see the expiry dates of my domains?
To check your billing dates and renewal information for domains registered with 1st Domains, follow these steps:
Step 1: Log In to Your Account
Visit the 1st ...
How do I set up email aliases in 1st Domains?
An email alias allows you to receive emails sent to different addresses (e.g. info@yourdomain.co.nz, sales@yourdomain.co.nz) all in one mailbox without needing to create separate accounts.
1. ...
How do I create folders in webmail for my mailbox?
Creating folders in your 1st Domains Webmail account is a great way to keep your inbox organized and manage your emails more efficiently. Follow the ...
How can I sort emails into different folders?
Filters in the 1st Domains Webmail help you automatically organize, sort, or manage incoming emails. You can set up rules to move emails to specific ...
How to use TeamViewer
When a member of our support team asks you to use TeamViewer so they can view and assist you on your machine, they will direct ...
How to set up email in Apple Mail
Here are clear, step-by-step instructions for setting up email in Apple Mail. Images and instructions my differ slightly from older versions to newer, but the ...
How do I know my site has an SSL installed?
You can check whether your website has a valid SSL certificate directly in any modern browser. Here are the easiest ways:
Look at the address bar. ...
How to access your email through webmail
If you host your emails with 1st Domains, we provide a free browser-based email client called Webmail. You can access it from anywhere in the ...
How do I set my auto reply for my email
You can set up an auto-reply (out-of-office message) with your 1st Domains email hosting. There are two ways to configure this:
Through your 1st Domains account ...